Terms & Conditions
Effective date: July 3, 2026
Welcome to Broksa. By accessing this website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. About Broksa
Broksa is an independent handmade brand created by Oksana Hazevych, specializing in knitted clothing and accessories for newborn photography, babies, and children. All products are handmade with great care and attention to detail.
2. Products
Many products shown on this website are examples of previous custom-made orders.
Because each item is handmade individually, slight differences in color, size, or appearance may occur. These variations are a natural part of handmade craftsmanship and are not considered defects.
3. Orders
Orders may be placed for products available on this website or for custom-made items based on your individual requirements.
Production time depends on the complexity of the order and current workload. Estimated production and delivery times will be communicated before work begins.
4. Pricing
All prices displayed on this website are shown in the selected currency unless stated otherwise.
Shipping costs, customs duties, import taxes, or other local fees are not included unless explicitly specified.
5. Payment
Payment methods available for your order will be shown during checkout or provided during the ordering process, depending on the type of purchase.
For ready-to-ship products, payment is made during checkout before the order is shipped.
For most custom-made orders, payment is requested only after the finished product has been completed and approved by the customer based on photos of the final item.
For certain custom orders requiring expensive materials or large quantities, partial or full prepayment may be requested before production begins.
6. Payment Processing
Disclaimer
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.
7. Shipping
Orders are shipped worldwide.
Shipping costs, available delivery methods, and estimated delivery times depend on the destination country and the selected shipping service.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
8. Returns
Customer satisfaction is very important to Broksa.
If your order arrives damaged, incorrect, or if there is any issue with your purchase, please contact us as soon as possible. Every reasonable effort will be made to resolve the situation fairly.
Due to the personalized nature of custom-made handmade products, returns or exchanges may not be possible unless the item is defective or differs substantially from the agreed order.
9. Product Safety
Products intended for newborn photography are designed to be used as photography props under adult supervision. They are not toys and should never be left unattended with infants or young children.
10. Intellectual Property
Unless otherwise stated, all original product photographs, product descriptions, designs, logos, graphics, and other original content published on this website are the intellectual property of Oksana Hazevych, operating under the Broksa brand.
Some photographs displayed on this website may have been provided by customers and are published with their permission. Copyright to such photographs remains with their respective owners unless otherwise agreed.
No content may be copied, reproduced, distributed, modified, or used without prior written permission from the applicable copyright owner.
11. Privacy
Your personal information is processed in accordance with the Privacy Policy available on this website.
12. Limitation of Liability
Broksa shall not be liable for delays or failures caused by circumstances beyond reasonable control, including postal delays, customs procedures, natural disasters, or other force majeure events.
13. Contact
If you have any questions regarding these Terms & Conditions, please contact:
Broksa
Email: oksa@broksa.com
Website: https://broksa.com